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PCI Webinar with Dr. Curtis Rogers Library Signage: The Good, The Bad, and the Ugly Online

Customer service and library signage go hand in hand. How do patrons see your library’s signage and does it address appropriate customer needs?

The session will look critically at many types of library signs and review the positive and negative aspects of library signage. We will also address how to conduct a signage audit and the importance of library branding. This session also addresses customer service issues as they relate to signage. Online resources will be provided and there will be opportunities for Q&A and discussion.

As a result of this program, attendees will:

  • Understand the importance of effective library signage.
  • Identify common reasons why library signage might be misinterpreted or confusing.
  • Explore the key components of conducting a library signage audit.
  • Develop skills to rethink and rejuvenate library signs.

Date:
Wednesday, March 25, 2026
Time:
2:00pm - 3:00pm
Time Zone:
Eastern Time - US & Canada (change)
Sponsor:
Southern Maryland Regional Library Association (SMRLA)
Online:
This is an online event.
Event URL:
https://zoom.us/webinar/register/5117645966486/WN_bJ_vd9UeQAOdcBPCl4NOrg#/registration
Audience:
  Library Staff     Library Staff - Public Libraries  
Categories:
  Communication     Community Engagement     Management & Supervision  

Part of PCI Webinars, sessions will be recorded and available on our Maryland Libraries Training Niche Academy archives following the session.

Library staff from Maryland public libraries only. Please register using your Maryland library staff email showing your library system's authenticated domain name. Generic gmail addresses will not have access to the archives. 

This project is supported in part by the Institute of Museum and Library Services through the Library Services and Technology Act Administered by the Maryland State Library.

Event Organizer

Jennifer Hopwood

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