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Conflict in the Library: Managing, Surviving, and Even Thriving (Eastern Shore of MD Staff Only) Online

Through this workshop, we will examine how conflict occurs in the workplace between co-workers, with leadership or management, as well as with customers/patrons. As we work through developing our understanding of the phases of a conflict, we will gain knowledge, skills, and self-reflexivity for thriving during a conflict. Together, we will learn how conflict is a necessary aspect of effective communication and examine characteristics of conflict, strategies to address conflict, and how to avoid unproductive conflict. 

Leave with ways to:

  • Understand the phases of conflict. 
  • Apply conflict negotiation strategies to workplace situations.
  • Increase self-awareness and understanding.

This training is only available to staff on the Eastern Shore of MD. Please sign up with your work email address. 

Date:
Wednesday, June 4, 2025
Time:
2:00pm - 3:00pm
Time Zone:
Eastern Time - US & Canada (change)
Sponsor:
Eastern Shore Regional Library (ESRL)
Online:
This is an online event. Event URL will be sent via registration email.
Audience:
  Library Staff - Restricted Registration  
Categories:
  Restricted Registration  

Registration is required. There are 4 seats available.

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Event Organizer

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Alicia Blake

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